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WINTER NEWS

Wishing all our customers a very Happy New Year. Thank you for your support in 2021 and we look forward to seeing you again this year. For our winter opening hours please scroll down to the bottom of this page.

Our garden centre continues to follow covid secure procedures and we kindly ask that you follow these to ensure the safety and enjoyment of all who visit us.

For those of you shielding, we encourage you to consider either using our delivery service (if you live within 10 miles of our garden centre) or contactless ‘call and collect’. Simply call 01392 876281 with your wish list and we will advise you on what we have and prices before arranging a time for you to come and collect them.

Our Covid-secure procedures – updated 8th December 2021

In line with government guidelines, all visitors over the age of 11 (unless exempt) are to wear a face covering that covers their nose and mouth whilst shopping with us.

All visitors should use the hand sanitiser provided before entering the shop and again when entering the toilet block or the café. Where possible please do not touch products unless you intend to purchase them.

Once in store, please try to socially distance yourself from others staying at least 1 metre away.

Customer baskets are kept at the entrance door and are sanitised between users. Customer trolleys are now kept instore in the plant area, near the pots and near the compost.  A sanitisation station is available for your use at the shop entrance near the book department.

For the safety and protection of our team, we continue to keep the perspex screens up at all counters.

Once at the till you will be asked to park your trolley in a designated bay and then step back. Our staff will scan your goods and call you forward when they are ready to take payment.

We would prefer you to pay for your goods with contactless card payment where possible. The new limit is £100 for contactless payment and we accept Apple Pay, which has a higher payment limit.

At peak trading times we may restrict the number of people entering our aquatics department, which is a smaller indoor space.

When using our café please find a clear table and look at the laminated menu (on the table) and the specials on our black boards. We kindly ask that ONE person from you table comes to the counter with your order. Drinks will be served at the counter, food will be brought to your table. You should only remove your mask when sat at your table.

Please note that the toilets are not located near the café and are situated outside of the garden centre near the shop exit.

We appreciate your patience and understanding through these difficult times.

 

 

 

 

 

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